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BBB Accredited Business since 10/03/2011
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A BBB Accredited Business since 10/03/2011
BBB has determined that Hydradry, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
The owners of HydraDry Inc. are known to the BBB from a company offering the same services, CarpeTech.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Hydradry, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||2|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of MRSA1374 for this company. Mold Assessor.Type: Mold-Related Services
BBB records show a license number of MRSR406 for this company. Mold Remediator.Type: Mold-Related Services
BBB records show a license number of 0523059 for this company. Business Tax Receipt.Type: Business Tax Receipt
Contact InformationPrincipal: Mr. Mark R. Davideit (President)Ms. Emma Bras (Comptroller)Mrs. Melissa Davideit (Vice President)
Carpet & Rug Cleaners, Upholstery & Carpet Cleaning, Upholstery and Rug Cleaning, Tile Restoration, Tile & Grout Cleaning, Fire Mitigation, Mold & Mildew Remediation, Mold & Mildew Inspection, Furniture Cleaning, Fire & Smoke & Water Clean Up, Water Mitigation, Water Damage Restoration, Fire Damage Restoration, Fire & Water Damage Restoration, Air Duct Cleaning, Duct Cleaning, Carpet & Rug Dyers, Fire & Flood Emergency Service
Products & Services
This company offers mold removal and clean up, damage restoration, flood clean up services, carpet, tile, and grout cleaning and air duct cleaning.
Industry TipsCarpet Cleaning Services - How to Get Your Moneys Worth
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central Florida. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Hydradry, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (407) 290-0567
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began publishing complaint details August 1, 2012. Complaint details before this date are not available.
Industry Tips for Carpet & Rug CleanersCarpet Cleaning Services - How to Get Your Moneys Worth
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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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