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Find a Location

Michaels Autos has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMichaels Autos

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/26/2010

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Michaels Autos is Central Florida's premier used car store. If you're in the market for a late model pre-owned car, truck or SUV, you have come to the right place.

    Products & Services

    Michaels Autos has grown to become one of Central Florida's premier used car dealerships. All the vehicles at Michaels Autos are carefully selected, thoroughly inspected and stylishly perfected. We offer a fine selection of late model imported cars.

    Business Details

    Location of This Business
    7040 E Colonial Dr, Orlando, FL 32807-6308
    BBB File Opened:
    10/1/2004
    Years in Business:
    28
    Business Started:
    11/1/1995
    Business Started Locally:
    11/1/1995
    Business Incorporated:
    11/1/1995
    Accredited Since:
    10/26/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Michaels Autos Enterprises Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Business Management
    • Wisam Taha, Controller
    Contact Information

    Principal

    • Wisam Taha, Controller

    Customer Contact

    • Wisam Taha, Controller
    Additional Contact Information

    Fax Numbers

    • (407) 382-3234
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/16/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I purchased a car from this dealer in May/2022. While driving in October, less than 2,000miles added to odometer of ****mi at purchase, the engine blew. The car has been undriveable since that time. At the time of the roadside incident, I was towed to a local dealership. Over time, they uncovered that the car had sustained water damage and rust in several places AND that the car would require over $50K to repair. So now I have this invoice in addition to a car loan of about same amount. The car is under *** warranty, but they will not honor due to water damage and my insurer will not cover due to policy exception. I called the dealer to explain that they had sold me a vehicle that had substantial damage and they did not reveal it to me prior to the sale. They gave a number of irrelevant excuses before finally landing on "you bought it as-is". Service records uncovered by the dealer that took the car after the blown engine show that the engine was replaced TWICE and had documented water damage. *******'s Auto, if they are the car experts they claim, did or should have known the extensive damage and either fixed prior to sale or disclosed. They did neither. I contacted them and was referred to their attorney. I am seeking legal representation as well. I saved numerous years to buy the car of my dreams and now I have a ****lb immovable block of metal. Ideally, they will take the car back and refund my money and all associated expenses, OR they will pay my entire repair bill. Since they dismissed my request to settle fairly, I will pursue these as well as other damages.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Rich G

    5 stars

    09/21/2022

    Amazing Family owned business, impeccable selection of new and pre- owned cars. If you need to buy a car there is no other place you should visit, their customer service is unmatchable and substantially the best in Central Florida. Definitely A+ Dealership, no questions ask.

    Local BBB

    BBB Serving Central Florida

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