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BBB Accredited Business since 02/28/2011
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A BBB Accredited Business since 02/28/2011
BBB has determined that Toyota of Melbourne meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Toyota of Melbourne's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 13 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||5|
|Guarantee / Warranty Issues||4|
|Problems with Product / Service||4|
|Billing / Collection Issues||0|
|Total Closed Complaints||13|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Toyota of Melbourne
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Department of Motor Vehicle
Brevard County Occupational License
BBB records show a license number of VF1017091/1 for this company, issued by Department of Motor Vehicle.Type: Dept of Motor Vehicles
BBB records show a license number of 9850163 for this company, issued by Brevard County Occupational License. Business Tax Receipt.Type: Business Tax Receipt
Type of Entity
Incorporated: February 2006, FL
Contact InformationPrincipal: Mr. Christopher Heinze (General Manager)Customer Contact: Ms. Regina Hambrecht (Owner Relations Mana)Ms. Brenda Novaro (Controller)
Auto Dealers - New Cars, Auto Dealers - Buying Co-Op, Auto Parts & Supplies - New, Auto Body Repair & Painting, Auto Dealers - Hybrid Vehicles
Products & Services
This dealership offers auto sales of new and preowned vehicles, as well as service, parts and body shop repairs.
Hours of Operation
Monday: 8:30 AM - 8:30 PM
Tuesday: 8:30 AM - 8:30 PM
Wednesday: 8:30 AM - 8:30 PM
Thursday: 8:30 AM - 8:30 PM
Friday: 8:30 AM - 8:00 PM
Saturday: 8:30 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM