Business ProfileforSeminole Toyota

On 12/24/2023, I purchased a used 2020 ****** Sentra from Seminole Toyota. On this date I asked if the vehicle had any major repairs or damage to the vehicle and I was handed a clean carfax and stated the car has a clean carfax and the bumper was repainted for cosmetic purposes only. In February 2024, after driving the vehicle for 1300 miles, I began to have a check engine light and other warnings. At this time, I learned the vehicle had major repairs at Seminole Toyota and damaged was reported during the time they had ownership of the vehicle. I also received a new carfax which shows the damaged reported on 12/7/2023 when the Sentra was at Seminole Toyota. Some of the repairs already completed are repairs which need to be redone. I understand I signed an as is agreement but I also know consumers are protected by misrepresentation and I feel the dealership did not answer my question honestly and this led to my purchase of the vehicle. I have since received copies of all of the repairs completed at Seminole Toyota and I have an email from a sales manager stating the vehicle was delivered to them with damage. I feel this alone shows they were aware and the dealership should be willing to right the situation. The dealer has protections, but the consumer should be protected when the dealership misleads the consumer. The dealer has agreed to repair the vehicle, but it has been two weeks and my vehicle is still not operational. They also reluctantly provided me with a rental car after I pled my case of why I needed a rental car. There has been no communication from the dealership regarding the status of my vehicle until 3/12. I really do not want the vehicle back as I dont trust the vehicle with all of these problems. On the up side, the sales department from Seminole Toyota added insult to injury and called me twice since this situation started; I guess their top priority is selling cars and not serving those who are in need. All paperwork is available upon request.