BBB Accredited Business since 06/30/2012
O'Brien Heating and Air Conditioning, Inc.
Phone: (407) 671-1247Fax: (407) 365-3415
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Complaint Breakdown by ResolutionAbout Complaint Details
|08/27/2012||Problems with Product / Service | Read Complaint Details|
Complaint Category: Failure to honor promised refunds, exchanges, or credit
Complaint: The owner admitted to making an error in diagnosing my AC problem. He agreed to refund the $75 fee but still has not honored the refund.
Business' Initial Response
Complaint Resolution: Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
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