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          Complete Air Mechanical of Central Florida, Inc. has 1 locations, listed below.

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            Business ProfileforComplete Air Mechanical of Central Florida, Inc.

            Air Conditioning Contractor
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.31/5stars

            Average of 13 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/10/2003

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Business Details

            BBB File Opened:
            4/10/2003
            Years in Business:
            31
            Business Started:
            5/1/1992
            Business Started Locally:
            5/1/1992
            Business Incorporated:
            1/5/2004
            Accredited Since:
            4/10/2003
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/27/2023

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Answered
            I contact my home warranty American Shield because my Air conditioning was acting up. shutting on and off, they contact this company . They sent a very incompetent worker who cracked the pipe behind my AC and no one wants to take responsible. They are telling me that as a customer, I have to get them access to the broken pipe , even though their worker was responsible for breaking my pipe. Their number is ************
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            Customer Reviews

            13 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Renee J

            11/28/2023

            I got a new AC installed by complete air in March. They came back out to fix a wire repair and 3AMP fuse in May when the thermostat stopped working. Fast forward to October when the temp dropped and I put the heat on and it didn’t work so they send a tech out and he fixes the heat. The next day my thermostat stops working. So they send another tech out and he said that the low voltage wires need to be replaced and leaves my AC on fan just running with no way to turn it off other than at the circuit breaker. He told my husband that it only pulls as much electricity as a TV which is **. So then they called me on Monday to say the wires need to be replaced and that it would be $575 when I’m already paying for a brand new Air conditioning. She said they don’t cover the wires in their warranty but why was that not checked when you took out my 18 year old air conditioning. She also said it looks like someone else worked on the unit since it’s been installed, like why the F would someone else work on my AC when it’s brand new and under warranty with them. I told them I would get a second opinion and give them a call back. The AC/Electrical guy second opinion whom did zero repairs: said the wires are fine and also that they spliced the wires in the air handler so that could be why. The air handler is also already dusty. They did not use a new Freon coil, they used the old one that was on my old handler and the Freon looked like it was leaking or something else was going on with that from where they did the welding. I called complete air today to let them know that the guys said I don’t need all new wires ran and if they can send a tech back out to look at it again. Julie sends me over to Lisa to get it scheduled and Lisa tell me she stands by her tech and starts to get an attitude. So they will not send someone else out, So I have been without AC/Heat which was working fine before they came to fix the heat. But instead of fixing their mistake the want me to pay.

            Local BBB

            BBB Serving Central Florida

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