BBB Accredited Business since 11/19/2004
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A BBB Accredited Business since 11/19/2004
BBB has determined that P & J Custom Window Coverings meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised P & J Custom Window Coverings' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 24 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
The BBB serving Central California handles all complaints throughout California for all five locations of West Coast Coverings, Inc. dba P & J Window Coverings.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||20|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||24|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Contractors State License Board
9821 Business Park Dr
BBB records show a license number of 842878 for this company, issued by Contractors State License Board. Their web address is http://www.cslb.ca.gov.Type: Contractors State License Board
Check License Status: Click here to view license info
Please note that governmental licensing information may not be current.
Type of Entity
Incorporated: April 2004, CA
Contact InformationPrincipal: Mr. Matt Carlton (Owner)
Window Coverings, Vertical Blinds, Shutters