Industry Tips

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Alarm/Monitoring Systems

According to the Bureau of Security & Investigative Services, consumers should take great care in their research and selection of security systems which come in many sizes with varying features and a wide range of costs.

When choosing a security company to entrust the protection of your life and property, the Bureau of Security & Investigative Services suggests consumers:
- Get recommendations from friends
- Check to make sure the company has a current license with the BSIS
- Ask the local district attorney's office/BBB about the company
- Compare prices & services of different companies; obtain at least 3 estimates for similar services

Before signing a contract, it should be read and thoroughly understood before the transaction is completed. Make sure that it itemizes all equipment, points of protection, and that it spells out the company's responsibilities for maintaining the system, specifically whether the alarm company or a licensed monitoring service will be doing the monitoring.

In door-to-door sales of $25 or more, the Federal Trade Commission's Three-Day Cooling Off rule gives consumers the right to cancel a transaction up until midnight of the third business day after the date of the sale. You should remember that Saturday is considered a business work day.

For more information, or to verify the company's license to sell alarms, check with the Bureau of Security & Investigative Services call 1 - 9 1 6 - 4 4 5 - 1 2 5 4 or toll-free at 1 - 8 0 0 - 9 5 2 - 5 2 1 0. Licensing information can also be found on their website at w w w . d c a . c a . g o v.

Updated 07-14-05 sy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.