BBB Business Review
BBB Accredited Business since 02/19/2009
Hubble Termite Management
(661) 679-7950View Additional Phone Numbers719 24th Street, Bakersfield, CA 93301www.hubble-termite.com
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Description
Full Pest Control and Termite services, alternative fumigation and fumigation methods availible.
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BBB Accreditation
A BBB Accredited Business since 02/19/2009
BBB has determined that Hubble Termite Management meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Hubble Termite Management's rating include:
- Length of time business has been operating.
Factors that raised Hubble Termite Management's rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Billing / Collection Issues | 2 |
| Advertising / Sales Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 2 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Complaint Breakdown by Resolution
| 03/22/2013 | Billing / Collection Issues |
| 02/28/2011 | Billing / Collection Issues |
Industry Comparison| Chart
Pest Control Services, Pest Control Supplies & Equipment, Termite Control
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
California Structural Pest Control Board1418 Howe Ave Ste 18
Sacramento, CA95825-3230
(916) 561-8708
http://www.dca.ca.gov/pestboard
BBB records show a license number of 11640 for this company, issued by California Structural Pest Control Board. Their web address is http://www.dca.ca.gov/pestboard.
Type: Structural Pest Control Board - OperatorCheck License Status: Click here to view license info
Please note that governmental licensing information may not be current.
BBB records show a license number of 5519 for this company, issued by California Structural Pest Control Board. Their web address is http://www.dca.ca.gov/pestboard.
Type: Structural Pest Control Board - CompanyCheck License Status: Click here to view license info
Please note that governmental licensing information may not be current.
Type of Entity
Sole Proprietor
Contact Information
Principal: Mr. Steve Hubble (Owner/Operator)Customer Contact: Diana Ramirez (Executive Assistant)Business Category
Pest Control Services, Pest Control Supplies & Equipment, Termite Control
Products & Services
Monthly, bimonthly, quarterly and one shot pest control services availible. Same day inspection, next day termite reports.
Refund and Exchange Policy
One to two year warranty on termite repairs and treatment.
Alternate Business Names
Quillo Termite CompanyBBB Program Participation
This company has agreed to use special procedures including mediation and arbitration, if necessary, to resolve disputes.Map & Directions
Map & Directions
Address for Hubble Termite Management
719 24th Street
Bakersfield, CA 93301
LocationsX
1 Locations
-
719 24th Street
Bakersfield, CA 93301(661) 679-7950
(661) 873-4907Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central California. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Hubble Termite Management is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Pest Control Services
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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