BBB Business Review
BBB Accredited Business since 11/01/1974
Fresno Fashion Furniture, Inc.
Phone: (559) 440-9600Fax: (559) 440-9601255 W El Paso Ave, Fresno, CA 93711-5821http://www.fashionfurnitureco.com/
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BBB Accreditation
A BBB Accredited Business since 11/01/1974
BBB has determined that Fresno Fashion Furniture, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Fresno Fashion Furniture, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 7 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 1 |
| Delivery Issues | 1 |
| Problems with Product / Service | 5 |
| Billing / Collection Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 7 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Complaint Breakdown by Resolution
| 05/07/2012 | Problems with Product / Service |
| 08/16/2011 | Problems with Product / Service |
| 07/11/2011 | Problems with Product / Service |
| 12/16/2010 | Problems with Product / Service |
| 10/05/2010 | Delivery Issues |
  Page 1 of 2   | |
| 04/11/2013 | Advertising / Sales Issues |
Industry Comparison| Chart
Furniture - Retail
Additional Information
topThe branch location of Fashion Furniture located at 4935 N. Balckstone, Fresno is closed.
BBB file opened: 03/21/2002Business started: 01/01/1960Licensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Home Furnishings & Thermal Insulation3485 Orange Grove Ave
North Highlands, CA95660
(916) 574-2041
http://www.bhfti.ca.gov
BBB records show a license number of 12829 for this company, issued by Home Furnishings & Thermal Insulation. Their web address is http://www.bhfti.ca.gov.
Type: Furnishings-Furn/Bed RetailerCheck License Status: Click here to view license info
Please note that governmental licensing information may not be current.
Type of Entity
Corporation
Incorporated: July 1960, CA
Contact Information
Principal: Mr. Rod Avedikian (President)Customer Contact: Ted Cook (Sales Manager)Mr. Michael Avedikian (Vice President) Tim (Manager)Mr. David Tolbert (General Manager)Business Category
Furniture - Retail
Alternate Business Names
Fashion FurnitureBBB Program Participation
This company has agreed to use special procedures including mediation and arbitration, if necessary, to resolve disputes.Map & Directions
Map & Directions
Address for Fresno Fashion Furniture, Inc.
255 W El Paso Ave
Fresno, CA 93711-5821
LocationsX
1 Locations
-
255 W El Paso Ave
Fresno, CA 93711-5821(559) 440-9600Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central California. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Fresno Fashion Furniture, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Furniture - Retail
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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