BBB Accredited Business since 11/26/2013
Stephen E. Tom, DDS
Phone: (559) 322-1223
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Advertising / Sales Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Complaint Breakdown by ResolutionAbout Complaint Details
|12/30/2013||Billing / Collection Issues | Read Complaint Details|
Complaint Category: Failure to correct billing errors
Complaint: Contacted about 2 mths ago they over charged me, never heard anything back even though insurance already paid them and they over charged me again.
Final Consumer Response
Complaint Resolution: Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
Dentists, Dentistry - Children