BBB Accredited Business since 10/29/2007
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A BBB Accredited Business since 10/29/2007
BBB has determined that Finance & Thrift Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Finance & Thrift Company's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 16 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||11|
|Problems with Product / Service||5|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||16|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Department of Financial Institutions
300 S. Spring St. Suite 15513
Los Angeles, CA90013-1204
BBB records show a license number of 1808 for this company, issued by Department of Financial Institutions. Their web address is http://www.dfi.ca.gov.Type: Financial Institutions
Check License Status: Click here to view license info
Please note that governmental licensing information may not be current.
Type of Entity
Incorporated: July 1925, CA
Business ManagementCustomer Contact: Bethany Ambrosini (Operations Clerk)
Contact InformationPrincipal: Mr. Bob Hughes (President/CEO) Diane M Gregg Rafaela Lockridge (File Supervisor)
Consumer Finance & Loan Companies, Loans, Banks
Alternate Business NamesFinance and Thrift
BBB Program ParticipationThis company has agreed to use special procedures including mediation and arbitration, if necessary, to resolve disputes.
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