This Business is not BBB Accredited
(909) 861-2929 (Disconnected)View Additional Phone Numbers13975 Central Ave Unit A, Chino, CA 91710-5525
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On 09/30/2014 this company's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure to respond to one or more customer complaints filed with the BBB.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered KCPI's rating include:
- 17 complaints filed against business
- Failure to respond to 8 complaints filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||10|
|Problems with Product / Service||7|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||17|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on KCPI
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Information in this BBB Business Review is believed reliable, but not guaranteed as to its accuracy. The BBB has not verified information including, but not limited to: business start date, ownership, licensing, and registration (if applicable). BBB does not endorse any product, service or business.Business started: 06/08/2009
Commercial Products Wholesale & Distributor