BBB Business Review

What is a BBB Business Review?

Consumer Complaints

This Business is not BBB Accredited

Remco Business Services, Inc.

Phone: (909) 946-1313Fax: (909) 946-1330

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
10/20/2014Billing / Collection Issues | Read Complaint Details
X

Complaint
Mr. Rembry collected an incorrect amount and refused to correct his error.
I called Mr. *** ****** on 7/14/14 to discover the total amount owed on my account so that I could have it paid in full. At first he told me that the amount owed was $3438.40. When I questioned him as to why it was so much higher than I expected he found that a $400.00 payment that was submitted on 07/10/14 hadn’t been applied to my balance yet. He advised me that the total amount due was $3038.40. Today my father brought in the requested amount but Mr. Rembry told him that the amount owed was $3438.40 rather than the $3038.40. In essence, Mr. Rembry stole $400 from my father. As soon as I found out what happened I called Mr. Rembry to ask him to send my father a check for $400 but he was very rude and hung up on me. I did not yell at him and I did not swear at him. I simply advised him that it was his mistake and he needed to correct it. He refused and said that my account would be credited and I would be paid ahead. That is not acceptable. I want him to send a check in the amount of $400 to my father, ****** *********.

Desired Settlement
I want him to send a check in the amount of $400 to my father, ****** ********* at **** ********* **** ******* ** XXXXX.

Business Response
This is an issue she needs to take up with the property management and or the HOA. We are a collection agency that collects on these judgements but we are not paid these money's she is claiming. She needs to take this up with HOA or property management.

Industry Comparison| Chart

Business Forms & Systems, Business Services - General, Bar Coding Service

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.