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Find a Location

American Diesel has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • American Diesel

      26670 Madison Ave Murrieta, CA 92562-8917

      BBB Accredited Business
    • American Diesel

      PO Box 723 Murrieta, CA 92564-0723

      BBB Accredited Business

    Business ProfileforAmerican Diesel

    Truck Repair
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/5/2016

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    American Diesel has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • American Diesel

        26670 Madison Ave Murrieta, CA 92562-8917

        BBB Accredited Business
      • American Diesel

        PO Box 723 Murrieta, CA 92564-0723

        BBB Accredited Business
      Location of This Business
      26670 Madison Ave, Murrieta, CA 92562-8917
      Years in Business:
      17
      Business Started:
      1/1/2007
      Business Incorporated:
      1/4/2013
      Accredited Since:
      5/5/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 272641 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 4/30/2024.

      These agencies may include:

      Bureau of Automotive Repair

      10949 N Mather Blvd

      Rancho Cordova CA 95670

      (800) 952-5210

      http://www.autorepair.ca.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • AM Diesel, Inc.
      Business Management
      • Mr. Gerald Schuman, President
      Contact Information

      Principal

      • Mr. Gerald Schuman, President

      Customer Contact

      • Mr. Gerald Schuman, President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/06/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On Feb. 07, 2022, I paid American Diesel $20,283 to replace the ******* On 08/01/2022 they asked for another $1801 to replace the valve body. American Diesel replaced engine with Jasper ******* Jr. also suggested I replace the turbo. He said it's "not if, but when" it will go out. Said it would be cheaper now. They put in the wrong turbo, many wrong parts. This caused computer to send false signals of bad valve body. Numerous trips back and forth stating truck was done. Continuous problems... After ***** months they stated truck was finished. Terrible problems continued. Took truck to new shop. Discovered wrong turbo installed which caused all problems, including valve body. Very shoddy work, missing brackets, loose hoses and broken caps. Had to purchase another new valve body because American Diesel said they didn't have the codes, they discarded them..? According to transmission mechanics I've spoken with, you always log the codes. It's the only way to communicate with the ******* After new valve body instal, all questions were answered about American Diesel. Cost me an additional $8000 to get my truck back running with no further problems. Filed a complaint with ****** of **** Repair. American Diesel told them that I asked for that turbo??? Hello, I'm the consumer not the professional. At no time did I ever ask for that turbo. I didn't even think about replacing the turbo until Jr. told me I should because of the miles on the truck. This facility should not be in business. I'm sorry I learned the hard/expensive way. Yes, I could take them to small claims court and undoubtedly win. However, then you have to collect the money. In this state.....good luck. In my 57yrs I have never written or filed a complaint. There is so much more to this story. I have photos of the 2 boxes of wrong parts that had to be taken off and replaced with the right ones. At this point I would just like to get the $8000 back that it cost me to get the truck running right.
      Read More

      Customer Reviews

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      Local BBB

      BBB Serving Central California & Inland Empire Counties

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