This business is not BBB accredited.

Summit Career College, Inc.

Phone: (888) 416-3456 View Additional Phone Numbers 851 South Cooley Drive, Colton, CA 92324 http://www.summitcollege.edu


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Summit Career College, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Summit Career College, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: Business started: 01/01/1987 Business started locally: 01/01/1987 Business incorporated 01/01/1987 in
Type of Entity

Corporation

Business Management
Jay Murvine, CEO
Contact Information
Principal: Jay Murvine, CEO
Business Category

Schools - Business & Vocational

Alternate Business Names
Summit College

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    851 South Cooley Drive

    Colton, CA 92324 (909) 422-8950 (714) 635-6232 (877) 786-6485 (888) 416-3456

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/23/2015 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: I have graduated from this school and they promise assistance in career placement. I've been through four different people and have not given a Refund

Desired Settlement: PartiAL refund of promised services

Business Response: Initial Business Response /* (1000, 16, 2015/01/12) */ Dear Sirs, Thank you for the opportunity in addressing the concerns of this consumer. Summit College has reviewed the comments and would like to offer the following response: As a Graduate of Summit College, Ms. ******* is eligible for "lifetime placement assistance" based on the Colleges Policy which includes assistance for viable employment opportunities. For further clarification, employment upon graduation is not guaranteed as is noted in the policy. However, Summit College extends the resources available noted in the policy each graduate seeking employment and aid in their search. As an educational institute serving the community for many years, we are sympathetic to the challenges individuals face while seeking employment. We ask the BBB to note the following exhibits as evidence of the ongoing efforts to assist Ms. ******* as well as the many graduates we serve. Exhibit 1 The College Policy on Placement Assistance. Please note the reference of guaranteed employment is mentioned in several descriptive areas. Exhibit 2 A timeline of communications which depict efforts, recommendations, and ongoing correspondence related to Ms. ******* job search. Exhibit 3 Recent communication with Ms. ******* and the schools efforts to schedule a formal meeting to remedy and assist accordingly. At this time based on Ms. ******* limited ability, the college will extend a unique action plan to continue our relationship of assistance. This plan will include the already established placement components and a timeline of updates the graduate can expect. Although this individual has chosen to take advantage of a minimal amount of service, our efforts will remain focused. In summary our goal is to always assist each student and graduate whenever possible in a fair and reasonable manner. While we believe we have defended the consumer's issues with factual evidence, the college remains willing to continue the services the graduate is entitled. We respectfully submit this response and will await further contact.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Summit Career College, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)