BBB Accredited Business since

Jorge's Place Mexican Restaurant

Phone: (559) 297-4740 610 Shaw Ave, Clovis, CA 93612

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Jorge's Place Mexican Restaurant meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Jorge's Place Mexican Restaurant
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 06, 1996 Business started: 01/01/1988 Business started locally: 01/01/1988
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Alcohol Beverage Control
2400 Del Paso Rd Ste 155, Sacramento CA 95834
Phone Number: (559) 225-6334
The number is 257635.

Type of Entity

Sole Proprietorship

Business Management
Mr. Jorge Gonzalez, Owner Mrs. Magdalena Gonzalez, Manager
Contact Information
Principal: Mr. Jorge Gonzalez, Owner
Customer Contact: Mrs. Magdalena Gonzalez, Manager
Business Category


Additional Locations

  • 610 Shaw Ave

    Clovis, CA 93612 (559) 297-4740


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/7/2014 Guarantee/Warranty Issues | Read Complaint Details

Additional Notes

Complaint: I went to dine in with my family paying their prices but not recieving hardley any meat. I went to dine and eat with my family waiting to be serviced, which was no problem it being they only had one waitress. (their daughter) All of my family ordered but we found it funny to recieve our meal and it consisting only a spoonfull piece of meat in each of our enchiladas and tacos. As i went to go talk to Jorge myself and him being a buisness man he wasnt that day. He cursed and was mad at the fact i showed him how much meat he put in our tacos, again he cursed and not only did he take the plate back but kept it. Now to me that is no customer service at all. We didn't even get an apology. My sister never even got her plate back. God is good he see's all.

Desired Settlement: I would expect a refund which i paid about $35.00 for our whole meal.

Business Response: Initial Business Response /* (1000, 5, 2014/10/24) */

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Jorge's Place Mexican Restaurant
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)