Business ProfileforRV Country

We bought a Evolight from the Black Diamond facility. We were excited on buying our first new RV. This travel trailer is junk. We took it in for a slider problem and they stated they replaced the slider rails and motor. After the first week the slider failed once again. We took it to ******* for our first long haul trip and when we got to ******* our Air Conditioner failed. Had to have a service repair come out and tried to service and get it running. He advised we need a new unit. The one on my Rv was there lowest in quality. When we finished our trip the drawers under the seats fell apart. As well as the upper and lower trim inside the Rv was laying all over the interior and we were shocked. I know I went back to where we bought it and got the door slammed in our face. The sales man snickered at us and he said they are a dime a dozen and he couldnt come close to trading it in to the value we bought for. Then had nothing to do with us after that. I told him he should be a shame to sell this s*** !!! Hope he can sleep at night. Much more to go on but I hope you get me point. DONT BUY FROM RV COUNTRY very poor customer service. Forest River should stop this from happening. At least my old ***** was well built.

******************************* complaint has been brought to our attention. After reviewing the timeline of the transaction and deal processing, we found Mr. ********* posting of his transaction occurred in a timely manner. Our corporate office is in ****** ** where our admin staff processes customer transactions for all fifteen locations. We will not pay off trades until the deals has been funded. Mr. ********* contact was delayed more than a week with lender, BOM. With the ** season ramping up, *** like many other national lenders found themselves running behind on funding deals for more than a week. Once the deal has been funded, the file is then put in a que to be posted ,which allows payoff funds to be generated. ******************** did make another payment to cover his due date prior to RV Country paying both trades off. His lender will credit him the difference of the payoff and balance after his last payment. We find ******************** comments regarding fraud and unethical business practices as slander. His claims are furthest from the truth. We are not doubting his experience working in the lending and auto business, but it does not give him the right to pass judgment on another business practice. We have been in business now for 62 years. We have 450 good honest hard-working Americans who love what they do and who they do it for. Its not all about working for RV Country, but for the ** enthusiast who are some of the best people youll ever meet.