This business is not BBB accredited.

Libby's Realty

Phone: (760) 367-9521 View Additional Phone Numbers 73389 29 Palms Hwy, Twentynine Palms, CA 92277

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Libby's Realty
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: Business started: 09/01/1989 Business started locally: 09/01/1989 Business incorporated 09/01/1989 in
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Real Estate
1651 Exposition Blvd, Sacramento CA 95815
Phone Number: (877) 373-4542
The number is 00686011.

Business Management
Barbara Dunn
Contact Information
Principal: Barbara Dunn
Business Category

Real Estate Property Management

Additional Locations


    73389 29 Palms Hwy

    Twentynine Palms, CA 92277 (760) 367-9521 (800) 745-1911


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/23/2015 Advertising/Sales Issues | Read Complaint Details

Additional Notes

Complaint: Libby’s realty is denying to have received the rental agreement discrepancy sheet. Libby's realty is trying to use the security deposit to fix some pre-existing issues annotated on the rental agreement discrepancy sheet since now they are denying to have received one.

Desired Settlement: A full refund of my security deposit. The property was returned in good condition, all issues where preexisting problems as annotated on the "Original" rental agreement with the discrepancy sheet. Libby's realty has conveniently lost that part of the contract.

Business Response: Initial Business Response /* (1000, 10, 2015/01/12) */ We have spoken to the customer and I believe all issues were resolved on Dec. 22, 2014. Thank You, ************

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Libby's Realty
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)