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          The Equity Group has 1 locations, listed below.

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            Business ProfileforThe Equity Group

            Property Management
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            6 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/6/2009

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            We are a full service real estate sales and property management company.

            Business Details

            BBB File Opened:
            5/28/2003
            Years in Business:
            21
            Business Started:
            5/20/2002
            Business Incorporated:
            5/20/2002
            Accredited Since:
            10/6/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 1367450 for this business, issued by Bureau of Real Estate. The expiration date of this license is 3/25/2025.

            These agencies may include:

            Bureau of Real Estate

            1651 Exposition Blvd

            Sacramento CA 95815

            (877) 373-4542

            http://www.dre.ca.gov

            BBB records show a license number of 01226088 for this business, issued by Bureau of Real Estate. The expiration date of this license is 3/25/2025.

            These agencies may include:

            Bureau of Real Estate

            1651 Exposition Blvd

            Sacramento CA 95815

            (877) 373-4542

            http://www.dre.ca.gov

            Type of Entity:
            Corporation
            Alternate Business Name
            • D.E. Equity Group
            Business Management
            • Mr. Scott Ellis, President of Real Estate
            • Mr. Steve Duerre, President/ Property Management
            Contact Information

            Principal

            • Mr. Steve Duerre, President/ Property Management

            Customer Contact

            • Mr. Steve Duerre, President/ Property Management
            Additional Contact Information

            Fax Numbers

            • (559) 732-8300
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/15/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            On August 22, 2023 I sent a notice to vacate to my landlord because my yearly lease would be expiring August 31, 2023, I moved. According to Equity I was on a month to month which would mean I would have to give a thirty day notice. When I moved into ****************************** #A in September 2020 I signed a yearly lease with ************************** A little over a year later The equity group became the new owners. I was never notified at anytime that my lease had changed to a month to month or signed a new agreement with the new company that I was changed to a month to month. Equity claimed they didnt need to notify me. I also turned in my keys a couple days before the end of August. Equity group claimed they did not get my keys and proceeded to place a letter of abandonment on the front door. Equity is also claiming things were damaged, that were not like the towel bar, screen slider and trash. I have a video that I took before I left. I requested receipts and pictures which they would not provide. Also, during the whole time I lived there my gas bill was excessive by fifty dollars a month. I complained and told them. About 5 months before moving I had the gas company come out and check appliances. It turns out the gas line that is connected to the ** unit was loose. I sent equity an email with the notice from the gas company as well as my bill from the time I moved in. My bill went from $75 to $25, I got no response. After asking equity again through email, if they were going to respond. Equity claimed they never got it.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rachel S

            1 star

            01/04/2022

            I was considering terminating my lease early. I did my due diligence and called The Equity Group to get the exact terms of my lease so I could follow protocol correctly. I was told my lease stated I needed to pay an additional month's rent and give a written, 30-days notice. I paid everything I was supposed to pay, turned in my written notice thirty days prior to vacating (October 4th)--exactly as I was told to do. I turned over the property on November 4th. My rent was automatically withdrawn from my account on the 1st. I figured they'd return the 26 days of rent ($758.33) when they returned my deposit. But they didn't. They returned my deposit but kept my entire November rent, stating I was supposed to give a 60-days notice. They said the property was still in my possession all through November even though I turned in my keys on the 3rd of November. No one mentioned this when I dropped of my notice (which was read by TWO staff members while I was there,) No one mentioned this when I dropped of my keys. No one mentioned this when I called about the money due to me. And when I emailed The Equity Group about it, there wasn't even an apology for the misinformation I was given. No attempt whatsoever to rectify the situation.

            Local BBB

            BBB Serving Central California & Inland Empire Counties

            BBB Reports On

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