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            Business ProfileThunder and Lightning Services

            Plumber

            Contact Information

            3456 Webster Avenue

            Perris, CA 92571-3171

            Visit Website
            (951) 479-7038

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            3456 Webster Avenue, Perris, CA 92571-3171
            BBB File Opened:
            7/9/2013
            Years in Business:
            18
            Business Started:
            1/1/2006
            Business Incorporated:
            10/24/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 902886 for this business, issued by Contractors State License Board. The expiration date of this license is 2/28/2026.

            These agencies may include:

            Contractors State License Board

            9821 Business Park Dr

            Sacramento CA 95827

            (800) 321-2752

            http://www.cslb.ca.gov

            Type of Entity:
            Corporation
            Alternate Business Name
            • Thunder Plumbing, Inc.
            Business Management
            • Mr. Charlie Balan, President
            Contact Information

            Principal

            • Mr. Charlie Balan, President

            Customer Contact

            • Mr. Charlie Balan, President
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/04/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Company has unethical and fraudulent business practices. We were introduced to this company from an associated plumber company. We had a simple pipe leak on a home we had just purchased. They stated the leak had then damaged the walls and flooring. They offered to inflate the costs to cover the insurance deductible if we engaged our insurance company. Ultimately we had no choice as asbestos and other issues were then discovered. This company committed to doing a full restoration; inflated the costs, got paid by the insurance company for the first phase of the water restoration and then left us with a bathroom ripped to studs and did not complete the rest of the job. They placed all of our stuff on the outdoor patio right before a rain storm event. We tried to reach them for 10 days to understand the delay and get an update and they stopped answering or responding to our texts and inquiries.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            G. R.

            12/05/2022

            THIS COMPANY WAS CALLED BY Instant Plumbing Repair Inc, which was sent by my Property Insurance HWA, because the Tenant at my Property called me for a clogged toilet, They made up that they were thousands of dollars in damages, after this I went to the property to make the Inspection of the Property Just to find out that there was NO WATER DAMAGE AT ALL, It was all made up by this Company and Instant Plumbing Repair Inc. Complete Fraud

            Thunder and Lightning Services Response

            12/13/2022

            We scheduled initial appointment with tenant to a courtesy free water damage assessment. Went to home and with a moisture meter found readings to show moisture was present. Because the homeowner was not onsite he was called and told what the findings were. Homeowner asked for a contract to be emailed to him while he looked for his homeoinsurance inforamtion. We emailed contract as requested and waited for homeowner to call back and re-schedule work to start. We did leave one voicemail for homeowner to see if he would like to proceed but no answer. Homeowner has never called back for our services so there for NO work was preformed at his home, therefore this complaint is not relevant.

            Customer Response

            12/14/2022

            Be aware, this company was never called by me or my Insurance, The plumber that was sent by Hwa contacted them directly, and after I contacted my Home Insurance, went to the property for Inspection and found that was no water damage , I reported it to my Insurance and said never heard or approved this company to go to my Property in the Firstplace, , the plumber was called because a stopped toilet not a water leak, Like I said be very careful on this 2 Companies,The Home Insurance will send there own assessors and repair companies .

            Local BBB

            BBB Serving Central California & Inland Empire Counties

            More Info on Local BBB

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