Business ProfileforAllbritten Plumbing, Heating and Air Conditioning Services

I hired this company to do routine yearly maintenance on my air-conditioning unit. On July 18, 2023 they sent a tech out to do my summer inspection. At this time and for the entire summer my air had been working perfectly. When the technician finished he came to talk to me. His report to me was everything was working perfectly fine including the air transfer numbers. He stated they should be above 20 and my numbers were reading at 22.He did tell me that the condenser motor and blower motor were registering a bit high on amperage being polled. His suggestion was to replace both motors at the cost of over $2000. I told him at this time I was going to wait do to the fact I thought I had replace these motors within the last couple years. Upon reviewing my invoices I had replaced the Motors two years ago. I called a second company to come out for a second opinion. I was told that all motors were operating within specifications. My belief is that this company was trying to sell me something I did not need. Second issue. When the first technician left after telling me all was good my air conditioner would not blow cold air. I waited several hours and the house kept getting warmer. I called this company the same night and told him the issues I was having. I was told nothing could be done until the following day. I told him I had a 92-year-old man in the house that could not tolerate that kind of heat. They sent a second tech out that night and when he finished his inspection I was told that there must be a leak in the system and I was losing Freon. His suggestion was pay to have the leak track down and then pay to have it fixed. At this point I was sure they were taking advantage of me. I told him I wanted the system charged to 100% and I thought there should be no cost to me. After a back-and-forth phone call with his supervisor he did recharge my system. I then had cool air. Again, The company I hired for a second opinion found no problems with the system. He went as far as to say he believes they let some Freon go so they could charge me for a fix I did not need. And when I called out the second tech on this problem he recharge the system back to normal. I will no longer be doing business with this company. As for a resolution I would like my money back for the motors I bought two years ago that I probably did not need. I would also like to be reimbursed for the last two years of service charges. I had to hire a second company to to verify they were no problems.