BBB Accredited Business since


Additional Locations

Phone: (800) 837-6464 View Additional Phone Numbers 5445 S Villa Ave, Fresno, CA 93725

Click for BBB Rating on Terminix

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Terminix meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Terminix. BBB of the Mid-South has the full report as that BBB handles all complaints for Terminix.

Additional Information

BBB file opened: November 26, 1990 Business started: 01/01/1927 Business started locally: 01/01/1927 Business incorporated 02/03/1987 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

California Structural Pest Control Board
1418 Howe Ave Ste 18, Sacramento CA 95825
Phone Number: (916) 561-8708
The number is 4593.

Type of Entity


Business Management
Mr. Thomas Brackett, President Ms. Sally Archibald, Administrative Assistant to President Michael Kaiser Ms. Melanie Mull, Customer Relations Supervisor Mr. Jason Shepherd, Service Manager
Contact Information
Principal: Mr. Thomas Brackett, President
Business Category

Pest Control Services Termite Control

Alternate Business Names
Terminix International Company, LP Terminix Pest Control
Products & Services

This company offers pest control services.

Industry Tips
Pest Control

Additional Locations

  • 12402 Industrial Blvd STE 4 Bldg Gb

    Victorville, CA 92395 (760) 241-2525

  • 1301 Montalvo Way Unit 1

    Palm Springs, CA 92262 (760) 778-8100

  • 142 N 6th Avenue 

    Upland, CA 91786 (909) 985-1843

  • 3501 Pegasus Dr

    Bakersfield, CA 93308 (661) 337-9069

  • 3817 N Highway 59

    Merced, CA 95348 (209) 723-4211

  • 42065 Zevo Dr # B2b

    Temecula, CA 92590 (800) 837-6464

  • 5445 S Villa Ave

    Fresno, CA 93725 (559) 834-9256

  • 5867 Pine Ave

    Chino Hills, CA 91709 (909) 606-2300

  • 649 S Waterman Ave

    San Bernardino, CA 92408 (909) 889-9956

  • 750 S Lugo Avenue 

    San Bernardino, CA 92408 (909) 885-9954

  • 8220 W Doe Ave

    Visalia, CA 93291 (559) 713-3680

  • 865 S Milliken Ave STE G

    Ontario, CA 91761 (909) 605-9929

  • PO Box 81198

    Bakersfield, CA 93380


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on Terminix
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
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