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Find a Location

Highland Jewelry and Loan has 1 locations, listed below.

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    Business ProfileforHighland Jewelry and Loan

    Pawnbroker

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2601 Highland Avenue, Highland, CA 92346-2109
    Years in Business:
    24
    Business Started:
    1/1/2000
    Business Started Locally:
    1/1/2000
    Alternate Business Name
    • Highland Pawn
    Business Management
    • Mr. Steve Cullen, Owner
    Contact Information

    Principal

    • Mr. Steve Cullen, Owner

    Customer Contact

    • Mr. Steve Cullen, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I handed my silver chain to a girl in the shop I told her I wanted to sale my chain and she took my chain to the back of her store to weight it when she handed my chain back it didnt feel as heavy nor was it my chain then she says its half silver and its only worth $10 I looked at her and said this aint my chain she then says it is just cause it looks like my chain its not I told her so I had to go to my jeweler to ask them to confirm what I was told from the **** shop they gave me a receipt to tell them there wrong on the worth and what do they mean its half silver. I told business owner you probably made a mistake I want my chain back she still saying the same thing I finally got to point I told her Im taking you to court cause you have my chain you switch it with something thats not mine your fraud everything in your store is stolen to begin with I got proof my chain worth more for what she gave me thats was in the back they only know cause I know this chain I have is not mine.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central California & Inland Empire Counties

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