This business is not BBB accredited.
Phone: (951) 682-3336 3015 Durahart St, Riverside, CA 92507
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for HASCO Heating Airconditioning Service Company, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 519360.
Type of Entity
Business ManagementMr. Daryl Salmon, President Mr. Sal Trujillo, Jr., Officer
Heating & Air Conditioning Refrigeration Equipment - Commercial - Sales & Service Refrigeration Equipment - Supplies & Parts Heating Equipment & Systems Cleaning & Repair Real Estate - Rentals by Individuals Heating Contractors Contractor - Insulation Plumbers Water Heaters - Repairing Refrigerators & Freezers - Service & Repair Air Conditioning Repair Air Conditioning Systems - Cleaning Air Conditioning Supplies & Parts Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial
THIS LOCATION IS NOT BBB ACCREDITED
3015 Durahart St
Riverside, CA 92507 (951) 682-3336 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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Read Complaint Details
Complaint: They will do a service call for $76.00 w/c will be waived if repairs are done. Charged $224/labor incl serv call travel time. **** in their office told me when I spoke to him on the phone that they will go to my house and do a service call for $76.00 w/c includes travel and diagnostics. This will be waived if repairs are done. After changing the capacitor and contactor, the mechanic without giving me an estimate in writing that I should sign, said that he will charge $224 for labor and service call travel and the rest for parts. In the final bill of $447.00, the mechanic wrote the total in the bill without breaking down the amounts for the 2 parts used and the labor. I timed his repair and it only took him 1 hour. He also told me that are parts are more expensive when they bring it with him on the truck. But he never knew beforehand what was wrong with my AC unit, so I think those parts they bring with them everyday on their vans.
Desired Settlement: Refund me half of the labor charged (1/2 of $224)because he only did the repair for an hour.
Business Response: Final Consumer Response /* (2000, 9, 2014/09/10) */ One of the owners of HASCO contacted me and sent me a refund check for $112.00. He was very pleasing to talk to. Please close this complaint with no negative impact on the business.