This business is not BBB accredited.
Phone: (209) 386-0600 Fax: (209) 386-0100 1150 E Childs Ave, Merced, CA 95341
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
Phone Number: (800) 952-5210
The number is 225525.
Type of Entity
Business ManagementMr. Danny Daniel, Owner
Glass - Plate and Window
THIS LOCATION IS NOT BBB ACCREDITED
1150 E Childs Ave
Merced, CA 95341 (209) 386-0600 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
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|Customer Review Experience||Value|
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|Neutral Review||3 points per review|
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Problems with Product/Service
Read Complaint Details
Complaint: I had a window replaced and the tape they used damaged my paint I paid 145 for a windshield on my 04 jetta on 12/12/15
Desired Settlement: My paint needs to be fixed
Business Response: Initial Business Response /* (1000, 8, 2016/01/06) */ December 24th, 2015 At Low Price Auto Glass we use state of the art equipment and tools during any glass installation. The tape we use is a 3M D.O.T approved blue tape and is mandatory during the curing process until the urethane adheres. We have been in business since 2000 and have never witnessed any issues with paint peeling due to 3M blue tape placed around the perimeter of the windshield bonding area. All our technicians are fully trained and certified in auto glass installation. We use good judgement and industry standards to complete every job safely. Without placing a tape around a windshield might result in glass shifting before the urethane cures. If a vehicle has an aftermarket paint job and a primer wasn't applied to the body of the vehicle prior to paint chances are the paint will not withstand. However, our concern is mostly the customers safety, by placing a 3M tape around the windshield to eliminate any glass shifting during final stages of curing. Thank you, ***** ******