BBB Business Review

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BBB Accredited Business since

WW Swalef & Son

Additional Locations

Phone: (559) 439-9602 Fax: (559) 439-9166 10786 Highway 41, Madera, CA 93636

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Wholesale import/export suppliers of all types of fancy decorative feathers. Family owned and operated in the U.S. since 1969.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that WW Swalef & Son meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on WW Swalef & Son
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 11, 2008 Business started: 06/01/1968 Business started locally: 06/01/1968
Type of Entity


Business Management
Mr. Brandon Swalef, Owner
Contact Information
Principal: Mr. Brandon Swalef, Owner
Business Category


Refund and Exchange Policy
Orders may be returned no later than five (5) days from the time they are received. If you wish to exchange or return any item(s) please contact us first for return authorization. Orders may be returned for company credit. Refunds are subject to a 20% restocking fee. Shipping charges are non refundable.
Service Area
Products & Services

Ostrich Feathers, Peacock Feathers, Pheasant Feathers, Rooster Feathers, Turkey Feathers, Duck Feathers, Goose Feathers, and More!


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.