BBB Business Review

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BBB Accredited Business since

Caring Heart Residential Living, Inc.

Phone: (559) 297-0090 Fax: (559) 322-5290 2862 Everglade Ave, Clovis, CA 93619 http://www.caringheartresidentialliving.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Caring Heart operates four residential care homes in Clovis. All four homes are 3400 square foot, 6 bedroom homes built by Wathen Castanos in 2005. They are all located in the same neighborhood at Shepherd and Temperance. Come for a tour today!


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Caring Heart Residential Living, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Caring Heart Residential Living, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Caring Heart Residential Living, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 19, 2005 Business started: 12/01/2004 Business started locally: 12/01/2004 Business incorporated 12/22/2004 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Community Care Licensing Division
770 E Shaw Ave Ste 330, Fresno CA 93710
http://www.ccld.ca.gov
Phone Number: (559) 243-8080
The number is 107203196.

Type of Entity

Corporation

Business Management
Mr. Mark Townsend, Chairman/CEO/President Lou Bina Townsend
Contact Information
Principal: Mr. Mark Townsend, Chairman/CEO/President
Business Category

Elderly/Senior Specialty Services Assisted Living & Adult Family Homes Senior Housing/Living

Products & Services

Caring Heart provides 24 awake staffing to watch over your loved one. We provide assistance with all of the activities of daily living, plus medication supervision.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.