BBB Accredited Business since

Cook's Computer Maintenance & Engineering, Inc.

Phone: (661) 323-6036 Fax: (661) 323-7106 114 H St, Bakersfield, CA 93304 http://www.cookscomputerca.com View Additional Web Addresses


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Cook's Computer Maintenance & Engineering, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Cook's Computer Maintenance & Engineering, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cook's Computer Maintenance & Engineering, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 21, 1978 Business started: 08/01/1978 Business started locally: 08/01/1978 Business incorporated 09/30/1981 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Electronic & Appliance Repair
4244 S Market Ct Ste D, Sacramento CA 95834
http://www.bear.ca.gov
Phone Number: (916) 999-2041
beartalk@dca.ca.gov
The number is 29941.

Type of Entity

Corporation

Business Management
Mr. Victor Cook, President Ms. Donna-Rae Cook, Secretary
Contact Information
Customer Contact: Ms. Donna-Rae Cook, Secretary
Principal: Mr. Victor Cook, President
Business Category

Computers - Service & Repair

Alternate Business Names
Cooks Computer Maintenance Cooks Expetec Technology Services
Products & Services

This company offers We supply Computer Systems, Network Infrastructure, Data Cable Installation and Unified Communication Systems to our Small Business Customers in the Kern County area. We also supply Printer repair for most brands of printers. We are a warranty repair station for HP and Okidata.
Our "CCME PremierCare Network Service Plan" is providing our Small Business Customers with the "IT" Support that is usually reserved for larger companies.


Additional Locations

  • 114 H St

    Bakersfield, CA 93304 (661) 323-6036

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Cook's Computer Maintenance & Engineering, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)