BBB Business Review

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This Business is not BBB Accredited

Home Security Store

(951) 782-8494View Additional Phone Numbers11875 Pigeon Pass Rd STE B13, Moreno ValleyCA 92557-6044http://www.homesecuritystore.com

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BBB Accreditation

On 04/27/2015 this company's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure to respond to one or more customer complaints filed with the BBB.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Home Security Store's rating include:

  • 16 complaints filed against business
  • Failure to respond to 11 complaints filed against business.

Customer Complaints SummaryRead complaint details

16 complaints closed with BBB in last 3 years | 12 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Delivery Issues1
Problems with Product / Service14
Advertising / Sales Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 16

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Home Security Store

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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Information in this BBB Business Review is believed reliable, but not guaranteed as to its accuracy. The BBB has not verified information including, but not limited to: business start date, ownership, licensing, and registration (if applicable). BBB does not endorse any product, service or business.

Business started: 11/01/1995
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity

Corporation

Incorporated: January 2001, CA

Contact Information
Principal: Ms. Stacey Winn (President)Ms. Theresa Unholz (Executive Assistant)
Business Category

Burglar Alarm Systems - Dealers, Monitoring & Service, Battery Supplies, Security Systems Consultants, Security Cameras, Security Control Equipment & System Monitors, Survival Products & Supplies

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.