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      Country
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          Find a Location

          LuLaRoe has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • LuLaRoe

              830 E Parkridge Ave Corona, CA 92879-6611

            • LuLaRoe

              4160 Temescal Canyon Rd Ste 101 Corona, CA 92883-4625

            Business ProfileforLuLaRoe

            Online Retailer
            Multi Location Business

            Current Alerts For This Business

            Alert:
            State of Washington vs. LuLaRoe, Inc.

            On January 23, 2019, the Attorney General’s Office for the State of Washington filed a Complaint for Injunctive and Other Relief under the Consumer Protection Act and the Antipyramid Promotional Scheme Act in the King County Superior Court. The complaint filed alleges that the business incentivized existing consultants to recruit and sponsor new consultants and entice them to purchase large amounts of inventory. While significant inventory loading was encouraged, a refund policy was not clearly disclosed to consultants wishing to cancel. These allegations are in violation of state law prohibiting multilevel marketing that promotes an unlawful pyramid scheme as well as other unfair and deceptive acts. This matter is pending. 

            This action is seeking for the court to declare that the business practices of LuLaRoe, Inc. constitutes as unfair and deceptive and is in violation of the Washington Consumer Protection Act (CPA). They are also seeking for the business to be permanently barred from continuing or engaging in the unlawful conduct, for the court to assign civil penalties, restitution for consumers and whatever else the court deems proper for the conduct displayed. 


            You may view the lawsuit filed by clicking here

            At-a-glance

            Customer Reviews

            2.57/5stars

            Average of 7 Customer Reviews

            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            LuLaRoe has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • LuLaRoe

                830 E Parkridge Ave Corona, CA 92879-6611

              • LuLaRoe

                4160 Temescal Canyon Rd Ste 101 Corona, CA 92883-4625

              BBB File Opened:
              6/17/2014
              Business Started Locally:
              5/1/2013
              Business Management
              • Mr. Mark Stidham, CEO
              Additional Contact Information

              Fax Numbers

              • (951) 737-7879
                Primary Fax

              Industry Tip

              BBB Tip: Smart shopping online

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/25/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              Repetive emails I did not sign up for from consultants. I unsubscribe and still recieve them.
              Read More

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mary V

              06/04/2022

              I am satisfied with the LulaRoe clothing I have received, four skirts, one dress and now two pairs of jeans. The skirts and dress I have worn personally and professionally for nearly four years now; the pair of jeans are some of the best I have ever purchased. I constantly get complimented on the clothes, even the older skirts which I swear people have seen me in multiple times. They are super comfortable and even survived the "COVID 15" many of us gained during the shutdown. Granted I have never been a distributor or bought leggings which seems where most of the complaints come from, but the clothing I have bought is well made and super comfortable, which I expect from the slightly higher price I pay for them over brick and mortar retailers. However, to me it is worth it. The only reason I haven't' given five stars is my recent online denim purchase. I am in-between sizes, and apparently bought the wrong size. Although wearable, I did ask to exchange or return the jeans for the other size, but heard nothing back (not even a "no") from the independent retailer, only a second form email that didn't address my personal concern. I went ahead and unsubscribed from her emails after the non-response and ordered the better size from her competitor. She has lost my repeat business because I have a 4/5 view of this brand. I hope this review helps others make a more informed choice and to consider LuLaRoe (it's not perfect but certainly not horrible in my opinion as other reviewers believe on this page). My only caution is be prepared for a no return/limited return policy. I'm hoping this second online retailer is more attentive to good customer's legitimate questions such as mine.

              Local BBB

              BBB Serving Central California & Inland Empire Counties

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