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Click for BBB Rating on Jiffy Lube

BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Jiffy Lube meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Jiffy Lube. BBB serving Dallas and Northeast Texas has the full report as that BBB handles all complaints for Jiffy Lube.


Additional Information

BBB file opened: Business started: 01/01/1995 Business started locally: 01/01/1995 Business incorporated 03/01/1995 in MN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
http://www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 270092.

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
http://www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 270097.

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
http://www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 270090.

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
http://www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 270089.

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
http://www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 247443.

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
http://www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 270096.

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
http://www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 270095.

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
http://www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 214122.

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
http://www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 270098.

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
http://www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 270091.

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
http://www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 214124.

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
http://www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 270093.

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
http://www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 214123.

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
http://www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 214121.

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
http://www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 270094.

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
http://www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 236559.

Type of Entity

Corporation

Business Management
Ms. D'Evelyn Bartie, Guest Services Manager
Contact Information
Principal: Ms. D'Evelyn Bartie, Guest Services Manager
Business Category

Auto Services - Oil & Lube Auto Repair & Service Auto Repairing - Foreign Auto Repair - Mobile Engines - Fuel Injection Service & Parts Lubricating Service - Automotive

Alternate Business Names
Heartland Automotive Services
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.