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          Haven Auto Repair has 1 locations, listed below.

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            Business ProfileHaven Auto Repair

            Auto Repair

            Contact Information

            9285 9th St

            Rancho Cucamonga, CA 91730-4408

            Visit Website
            Email this Business
            (909) 481-3936

            Customer Reviews

            2/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Our company provides general automotive repair and smog test and repair services.

            Business Details

            Location of This Business
            9285 9th St, Rancho Cucamonga, CA 91730-4408
            Email this Business
            Years in Business:
            32
            Business Started:
            1/1/1992
            Business Incorporated:
            12/26/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 297150 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 4/30/2025.

            These agencies may include:

            Bureau of Automotive Repair

            10949 N Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.autorepair.ca.gov

            BBB records show a license number of 297150 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 4/30/2025.

            These agencies may include:

            Bureau of Automotive Repair

            10949 N Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.autorepair.ca.gov

            Type of Entity:
            Corporation
            Alternate Business Name
            • Haven Automotive, Inc.
            Business Management
            • Mr. Mehrdad Avar, President
            Contact Information

            Principal

            • Mr. Mehrdad Avar, President

            Customer Contact

            • Mr. Mehrdad Avar, President
            Additional Contact Information

            Fax Numbers

            • (909) 481-3922
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/02/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Date of Transaction: 1/18/2022 Transaction Amount: $2348.54 Services Provided: Initially came in for Oil Change, Coolant Flush, Tire Rotation, Alignment, Wheel Balancing. Was recommended new Struts and Rack/Pinion. Dispute: **Haven Auto Repair installed Rack/Pinion. Several days later, my engine light came on and figured it was unrelated. After having codes pulled at another shop (Pep Boys), the mechanic advised that Steering Wheel Clock Spring was damaged during Rack/Pinion installation. **I returned with documentation and advised the Haven staff regarding the engine light/code. However, the manager immediately became defensive and replied, "We know what we are doing!". I assured him I wasn't trying to argue but was concerned about the repair code. Perhaps, there may have been an oversight/mistake with the installation. **The management was reluctant to hear my concerns and seemed combative. They advertise a 12-month warranty on their work and offered to repair. However, I do not feel comfortable leaving my vehicle in their possession. **Seeking refund/reimbursement of $524.87 for remove/replace Steering Wheel Clock Spring at Pep Boys. (Receipts Attached)

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Justin C

            10/27/2023

            'm not a huge fan of this place. Overall everyone is nice and everyone has good customer service but the way they price their services is not right. I went in for an issue with my truck and long story short, they needed to unplug a wire from the *** port and zip tie it. They wanted to charge me over $300 for something that probably took them less than 10 min. When I questioned why such a high charge, the advisor stated it was due to them having to check the health of the vehicle and all the other tests they had to run. When I went to pick up my vehicle I asked for a breakdown of what the charges were and all they showed me was the paperwork of the services I denied and my final price. So honestly I wouldn't really recommend this place unless you're in a situation. They overcharge like crazy and the diagnostic fee does not go towards labor and parts.

            Local BBB

            BBB Serving Central California & Inland Empire Counties

            More Info on Local BBB

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