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          Temecula Valley Toyota has 1 locations, listed below.

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            Business ProfileTemecula Valley Toyota

            New Car Dealers

            Contact Information

            26631 Ynez Rd

            Temecula, CA 92591-4685

            Visit Website
            (951) 695-0575

            Customer Reviews

            1.75/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 59

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Automotive Sales and Service

            Business Details

            Location of This Business
            26631 Ynez Rd, Temecula, CA 92591-4685
            Years in Business:
            59
            Business Started:
            1/1/1965
            Business Started Locally:
            1/1/1965
            Business Incorporated:
            6/10/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 86096 for this business, issued by DMV - Occupational Licensing Branch

            These agencies may include:

            DMV - Occupational Licensing Branch

            PO Box 932342

            Sacramento CA 94232

            (916) 229-3127

            http://www.dca.ca.gov

            BBB records show a license number of 277071 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 6/30/2024.

            These agencies may include:

            Bureau of Automotive Repair

            10949 N Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.autorepair.ca.gov

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Oremor of Temecula, LLC
            Business Management
            • Mr. Richard J. Romero, President
            • Tom Rudnai, General Manager
            • Silvia Provenzano, Director of Business Development
            Contact Information

            Principal

            • Mr. Richard J. Romero, President

            Customer Contact

            • Silvia Provenzano, Director of Business Development
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/05/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Resolved
            I always go this dealership for service/maintenance because its close to where I live. But I had horrible experience recently. I had my Toyota highlander 2021 for 2 years now, and when I had an issue with rotors they replaced it and didnt charge me because they said its under warranty. Last June 2023, I had the same issue and I was charged for new brake pads and rotors replacement. Then, Dec.2023 took the car to Temecula Toyota again and they told me I had the same issue again, advisor recommended to replace new brake pad and resurface rotors. According to the advisor I still have 8mm 9mm brake pad. I declined the recommendation and I took my car to another auto shop, the mechanic diagnosed my car and told me I need new rotors and brake pad. I explained that I just had it all replaced last June 2023 which is 6 months ago, the mechanic explained that my rotors were not replaced or change and he told me to contact the last one who did the job because there should be a warranty. Now im wondering why my service advisor wasnt sure if the rotors were replace or not last June until I asked her to check their records, which she shouldve done in the first place. So I was charged for new rotors that was never put in my car.
            Read More
            Read 8 More Complaints

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Bea F

            10/20/2023

            Went in to purchase a used vehicle. The deal was that they would repair a few items plus lowered the price enough for me to have my mechanic fix the approximate 2K in repairs. I agreed and returned later to purchase the vehicle. When I arrived, they gave me the run around for 1 1/2 hours. Then the sales manager *** came with his little price sheet and informed me that they could not give me the prior deal. It was now 2K more with no repairs, "Take it or leave it." Well stunned and at a loss for words due to the unethical dealings...I walked out! Meanwhile, I have posted my experience in several forums and have been asked to take down my reviews per the dealership...sorry, but the public should be aware to get everything in writing (which was an oversight on my part) when dealing with these backhanded liars!I also reported them to Toyota Corporate and hopefully if enough people complain they will change the way they do business and STOP their corrupt dealings. They are giving Toyota a bad name...

            Temecula Valley Toyota Response

            10/30/2023

            It is disappointing that we have been unable to come to terms on the vehicle you were interested in. Our Used Car Director, *********************** tried to reach you several times to discuss your experience further. After discussing the situation with the team members involved, we offered you a substantial discount on the vehicle OR to repair the items you requested. We are not able to do both as explained. On your last visit to the dealership, we did not have the opportunity to work through any miscommunications as you left abruptly. We still continued to reach out to you in an effort to see what we could have done differently and to work towards a fair resolution.
            Read 7 More Customer Reviews

            Local BBB

            BBB Serving Central California & Inland Empire Counties

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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