BBB Business Review

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This business is not BBB accredited.

Temecula Valley Toyota

Phone: (951) 695-0575 View Additional Phone Numbers 26631 Ynez Rd, Temecula, CA 92591 http://www.tvtoyota.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Temecula Valley Toyota include:

  • 10 complaint(s) filed against business

Factors that raised the rating for Temecula Valley Toyota include:

  • Length of time business has been operating
  • Response to 10 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 2
Guarantee/Warranty Issues 1
Problems with Product/Service 5
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

1 Customer Review on Temecula Valley Toyota
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: Business started: 01/01/1965 Business started locally: 01/01/1965 Business incorporated 06/10/2014 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DMV - Occupational Licensing Branch
PO Box 932342, Sacramento CA 94232
www.dca.ca.gov
Phone Number: (916) 229-3127
The number is 86096.

Bureau of Automotive Repair
10949 N Mather Blvd, Rancho Cordova CA 95670
www.autorepair.ca.gov
Phone Number: (800) 952-5210
The number is 277071.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Richard J. Romero, President Ms. Noma Mendoza, Business Manager Silvia Provenzano, Director of Business Administration Tom Rudnai, General Manager Ms. Kristina Viglione, Oremor Automotive Group
Contact Information
Principal: Mr. Richard J. Romero, President
Customer Contact: Ms. Kristina Viglione, Oremor Automotive Group
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Repair & Service Auto Repair - Tune-Up Auto Repair - Maintenance

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.