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            Business ProfileHedrick's Chevrolet

            New Car Dealers
            BBB accredited business

            Contact Information

            961 W Shaw Ave

            Clovis, CA 93612-3203

            Visit Website
            (559) 291-7711

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 1/1/1962

            Years in Business: 80

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            961 W Shaw Ave, Clovis, CA 93612-3203
            BBB File Opened:
            3/1/1962
            Years in Business:
            80
            Business Started:
            1/1/1944
            Business Incorporated:
            9/10/1968
            Accredited Since:
            1/1/1962
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 01332 for this business, issued by DMV - Occupational Licensing Branch. The expiration date of this license is 11/1/2024.

            These agencies may include:

            DMV - Occupational Licensing Branch

            PO Box 932342

            Sacramento CA 94232

            (916) 229-3127

            http://www.dca.ca.gov

            BBB records show a license number of 5287 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 2/28/2025.

            These agencies may include:

            Bureau of Automotive Repair

            10949 N Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.autorepair.ca.gov

            Type of Entity:
            Corporation
            Alternate Business Name
            • Hallowell Chevrolet Company, Inc.
            • Hedrick's Collision Center
            Business Management
            • Mr. Brett Hedrick, President
            Contact Information

            Principal

            • Mr. Brett Hedrick, President

            Customer Contact

            • Mr. Brett Hedrick, President
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/11/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I brought my car in for a factory recall and while my car was there while they were moving my car via a fork lift it fell off the fork lift. This caused serious damage to my car. They said they fixed it but since then Ive had numerous mechanical and electrical problems. Also visibly there is frame or unibody damage because the doors, hood etc do not line up properly. Now I am having electrical issues and problems with it going in gear. They refuse to help me with this matter and continue to be rude and dismiss me. I believe the damage they caused is enough for me to be given a new car. I have recently lost my husband and am grieving and am unable to mentally and emotionally deal with this situation and the blatant rudeness and disregard that the service manager, owner and all parties responsible have shown me concerning this matter. Please help
            Read More
            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            J. K.

            07/18/2023

            After horrible experience buying dream truck (2021 trailboss) in Dec of 2020,I vowed to never buy a vehicle from them again.took the gamble "lifter issue" and lost.At 27k miles my 6.2 lifter went out, still under warranty I contact Hedricks and assigned to service rep 'Logan'.He gave me an appt for the following week.I have my truck towed to the service department on 7/3 a call from Logan that he got the truck and will get tech started on it. 7/4 call from Logan that motor needs replaced, will be 2 week min. I asked for a loaner vehicle & he stated he would put me on list as they did not have any.7 days later reach out for update on truck & loaner vehicle. Logan said may have a vehicle for me,and truck would be week and a half to completion.pick up loaner on 7/12,on 7/14 receive call that truck is done.Amazed,I call & ask if I could pick up the following day. Logan said yes. I ask him what the warranty on the new motor was, he stated 36k month( which is false) small print receipt states 24 month. arrive Saturday to pick up truck & greeted with sign here,call sericev dept on Monday if you have any questions or concerns.do a quick walk around by melf and don't see anything standing out besides a bunch of greases all over my front fenders.(clearly don't care about your asset) get home and deeper look and find I have scratches on my front bumper from tech standing on it, & felt liner in the wheel well did not get put back together properly causing to flap back and get shredded by tire. reached out to Logan the Monday as I was instructed.Logan replied they did not touch the front part of liner only the rear part. And they would not replace it,went on to give quote for $500 to replace it.Logan would not acknowledge the scratches or grease. I offered to cut & polish bumper & remove grease if they would replace the liner, response "we didnt touch it" I WAS happy to get the truck back in 12 days,after seeing craftsmanship & ownership of work,I'm worried I got a lemon back.

            Hedrick's Chevrolet Response

            07/24/2023

            Thank you for working things out with us. We will continue to make things right with you. Sincerely. Brett H******

            Customer Response

            08/02/2023

            Not even close sir.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Central California & Inland Empire Counties

            More Info on Local BBB

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