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          Valley Collision Center has 1 locations, listed below.

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            Business ProfileValley Collision Center

            Auto Body Repair and Painting

            Contact Information

            329 W 5th St

            Hanford, CA 93230-5036

            (559) 583-0244

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            329 W 5th St, Hanford, CA 93230-5036
            BBB File Opened:
            12/20/2002
            Years in Business:
            22
            Business Started:
            1/1/2002
            Business Started Locally:
            1/1/2002
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 239474 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 5/31/2025.

            These agencies may include:

            Bureau of Automotive Repair

            10949 N Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.autorepair.ca.gov

            Type of Entity:
            Sole Proprietorship
            Business Management
            • Mr. Chris Jones, Owner
            • Mr. Justin Silva, Shop Manager
            • Ms. Katherine Hodson, Office Manager
            • Austin Lewis, Estimator
            Contact Information

            Principal

            • Mr. Chris Jones, Owner

            Customer Contact

            • Mr. Chris Jones, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Choosing a mechanic for auto repair and service

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/17/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            They have been holding my car for the last 6 months and will not provide me with a valid reason
            Read More
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Temple C

            04/24/2023

            Update: 4-24-23 Chris is one of the BIGGEST liars I have ever had to endure. Monday Chris told my wife he doesn't care about our situation that my wife has early onset and that we're gay. My wife asked him what does her being gay have to do with anything? So they didn't work on our truck because we're gay? He told her to take her truck. Tow truck is here now. Just got off the phone with another collision place that was very very nice we told them about our problem here and they're going to help us. I will update when my truck is done and give the business name here. Chris is VERY VERY rude no mercy or compassion and all this happened in front of another customer This place is really really bad I have all the proof. Didn't fix our truck because we're gay?!?! Notice this place is closed on the weekends? Notice all the bad reviews? Go to this places ********. This guy is more worried about projects and sand buggies then actual customers. I bet he's at the coast right now while I'm stuck in my house. This company is HIGHLY understaffed and then has the NERVE to be closed on the weekends while people are begging for their vehicles back. While people are losing jobs for no vehicle. They don't care! This place is heartless and I have a feeling. I wish so bad there was good men in this world. I'm going to go around telling everyone about this place. I'm going to post to TikTok to help me and ask if anyone knows Chris or Austin. These guys don't give a shit about the customer. You can go in there begging crying saying your wife is sick and they wouldn't give two shits about it. Again I bet this guy is at the dunes right now because it's Sunday. While we were stuck in our house for 6 months now because they won't fix our truck. I've already cried and BEGGED for them to PLEASE PLEASEEEE just give us back out vehicle. Please if anyone is reading this. Avoid this place at all costs. I promise it's not worth your families stress.

            Local BBB

            BBB Serving Central California & Inland Empire Counties

            More Info on Local BBB

            BBB Reports On

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