This business is not BBB accredited.

Riverside Appliance

Phone: (951) 354-7770 View Additional Phone Numbers 10015 Magnolia Ave Ste B, Riverside, CA 92503 http://www.riversideappliance.net/index.html


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Riverside Appliance include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Riverside Appliance include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Riverside Appliance
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: Business started: 04/02/1984 Business started locally: 04/02/1984 Business incorporated 04/02/1984 in
Contact Information
Principal: Mike Noreikas
Business Category

Audio-Visual Equipment - Dealers Electric Equipment & Supplies - Retail Electronic Equipment & Supplies - Dealers Electronic Instruments

Alternate Business Names
R T V Enterprises Riverside TV and Appliance

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    10015 Magnolia Ave Ste B

    Riverside, CA 92503 (909) 354-7770 (909) 354-7773 (951) 354-7770

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

3/2/2016 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: The business owes me a refund of $1345 for a double wall oven purchased but never received. On June 19, 2015, a double wall oven was purchased for my rental property which was at the time managed by a property management company. In October, upon beginning clean up efforts after the property became vacant, I discovered the original oven in the home and not a new one. I contacted the management company first to get a copy of the purchase invoice (number XXXXXX) then proceeded to call the business to inquire about the oven. The owner **** insisted that the oven was indeed installed and speculated the tenants must have stolen it and reinstalled the old one (which would have been hauled away if a new oven was installed). He became very upset and did not want to discuss the issue any further. He was then contacted by the property management company and given the serial number of the oven at the property which did not match the new oven. He revealed to them that there was an error made and the oven was delivered to a different location. After presented with this information, I again contacted the business owner to request refund of $1345.40, the cost of the oven. He wanted me to agree to a partial refund and wanted to be compensated for a presumed trip to the property to investigate. I refused stating that I was not responsible for the mistake. At that point, he was unwilling to discuss the matter any further. The account number for the transaction is XXXXXXXXXX; oven make-Maytag; model no - ***********

Desired Settlement: I am seeking a refund of the total amount paid , $1345.40 and for the owner to acknowledge his mistake and do the right thing.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Riverside Appliance
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)