BBB Accredited Business since

Southwest Greens of Fresno Inc

Additional Locations

Phone: (559) 323-8139 Fax: (559) 323-7057 View Additional Phone Numbers 6374 E Shepherd Ave, Clovis, CA 93619

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Southwest Greens of Fresno Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Southwest Greens of Fresno Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 27, 2010 Business started: 04/30/2010 Business started locally: 04/30/2010 Business incorporated 03/09/2007 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 946521.

Type of Entity


Business Management
Mr. Mike Zamarripa, President Mr. Aaron McCauley, CFO
Contact Information
Principal: Mr. Mike Zamarripa, President
Business Category

Artificial Turf Landscape Contractors

Additional Locations

  • 1865 Herndon Ave Ste K Pmb 409

    Clovis, CA 93611 (877) 260-7888

  • 6374 E Shepherd Ave

    Clovis, CA 93619 (559) 294-7888 (559) 323-8139


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

10/17/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I had 1100 square feet of artificial lawn installed and the installers were supposed to cap the existing sprinklers. Instead, they used a Bobcat tractor to rip them out with the grass and did not cap any of them. Some of the drip line pipes that go under the side walk are next to the sprinklers that were ripped out and I now have a water leak that runs down the edge of the new lawn. I have called the vendor, Southwest Greens 4 times over the past three weeks and have not received a response from the salesman or manager of the business. The woman that answers the phone says she had relayed the message each time. I still have the water leak and no response. Product_Or_Service: Synthetic turf - lawn

Desired Settlement: DesiredSettlementID: Replacement I need the leak fixed, which will require the installer to repair the pipe that they broke. I cannot do this myself as it requires an expert on putting the artificial turf back in a professional manner

Business Response: Final Consumer Response /* (2000, 6, 2014/10/17) */ The installers arrived this morning and repaired the leak. It is too bad I had to call 4 time and then report this to the BBB to get it resolved. I still have not heard from the manager or salesman as a courtesy call for the problem.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Southwest Greens of Fresno Inc
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)