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          Comfort Air has 1 locations, listed below.

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            • Comfort Air

              72248 Northshore St STE 101 Thousand Palms, CA 92276-2327

              BBB Accredited Business

            Business ProfileforComfort Air

            Air Conditioning Contractor
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.5/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 12/22/1993

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            Years in Business:
            30
            Business Started:
            12/22/1993
            Business Incorporated:
            12/22/1993
            Accredited Since:
            12/22/1993
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 763937 for this business, issued by Contractors State License Board. The expiration date of this license is 1/31/2025.

            These agencies may include:

            Contractors State License Board

            9821 Business Park Dr

            Sacramento CA 95827

            (800) 321-2752

            http://www.cslb.ca.gov

            Type of Entity:
            Corporation
            Alternate Business Name
            • Votta Enterprises, Inc.
            Business Management
            • Mr. Paul Votta, Owner
            • Ms. Nicole Votta, Accounting Manager
            Contact Information

            Principal

            • Mr. Paul Votta, Owner

            Customer Contact

            • Mr. Paul Votta, Owner
            Additional Contact Information

            Fax Numbers

            • (760) 322-1115
              Primary Fax

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Faith Elisabeth H

            07/13/2022

            I feel ripped off. I was a victim of price gouging and I am very upset about it. I tried to discuss this with the technician, who told me he had no authority to lower the price to a more reasonable one; I attempted to discuss this with the front office, and was told by the rep on the other end of the phone that she also had no power to address the issue and that she'd have the manager or owner (I don't remember which) call me. Of course, I did not receive a phone call. In short, this involves the replacing of a worn part in my air scrubber. First, I got the run around from the person making the appointment: she wanted to schedule an appointment I'd have to pay for just to have them get the model and serial numbers of the unit. I told her I had them, and she STILL insisted someone come out for the same reason. Further, I was told the fee for them to do this would NOT be used towards the replacement of the part. After I refused to allow this, she offered to have someone come out to perform the scheduled maintenance on my system that I purchased from them last year. I would not be charged for the trip. I agreed. I won't give all the other annoying details concerning the appointment. What I will say is that the part cost them $170, but they charged me $520. That is unreasonable. The quoted price was $575--more than I paid for the new unit! The tech gave me the $55 discount. Not enough. There is no excuse for charging me over 200% markup, even taking into account the minimal labour involved. Because of this, I no longer have enough money to get me through the month. If this was my first experience with them, I would NEVER have called them again.

            Local BBB

            BBB Serving Central California & Inland Empire Counties

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