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Find a Location

Big Builders has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBig Builders

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/21/2014

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2822 Citrus Ave, Bakersfield, CA 93307-2204
    BBB File Opened:
    9/14/2009
    Years in Business:
    15
    Business Started:
    9/1/2008
    Business Started Locally:
    9/1/2008
    Business Incorporated:
    12/20/2016
    Accredited Since:
    4/21/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 921695 for this business, issued by Contractors State License Board. The expiration date of this license is 7/31/2025.

    These agencies may include:

    Contractors State License Board

    9821 Business Park Dr

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov

    Type of Entity:
    Corporation
    Business Management
    • Mr. Jose Aguilar, Owner
    Contact Information

    Principal

    • Mr. Jose Aguilar, Owner

    Customer Contact

    • Mr. Jose Aguilar, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/01/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On July 06, 2020 our home roof was certified for two years by Big Builders. I bought my home in August 2020. It leaked during a rain in may they said it was fine and they were going to come back and check it another day. They never came back. It rained Oct. 25 to which it began to leak again so we called them to come check. The man that came said they are not responsible for wind lifting shingles. We did not call him for wind issues though; our issue is finding leaks every time it rains. He said they only certify if the roof will be okay for two years. Just let the wood dry and repaint it. He also said they’d come back to fix the lifted shingles; they have not came to fix the shingles. Our issue is we have not been in our home for two years and the roof is leaking. We just want them to comply with their certification and help us fix the issue at hand. I have tried contacting this business again and I have been unable to get ahold of someone.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tammy G

    1 star

    01/08/2022

    Big builders is a poor contact business. They came out to our home put a roof on our house. One week later we had leaks all throughout the roof of our home they did not do good service or their due diligence. I just found out that they have multiple bad reviews in reference to their business. We’ve asked some time and time to come out and fix the leak issues they try to blame it on our air conditioner. They messed with our air conditioner when they were putting the roof on our house. They work with other people in the air-conditioning industry, in which they do favors for each other. It’s all about money to them. It’s not about professionalism. We tried to reach out to them several times to come and fix the issues they tried painting the roofs to cover the leakage spots on the ceilings in our house . We had to call them back two weeks later because there was four more leak spots throughout the house. One of the workers threw a 2 x 4 through the roof of our garage on the inside when they took the old roof off. I asked what happened in reference to that matter, the kid said oh that was an accident. How can a 2 x 4 cut in half be dropped through a roof, cause a major hole? He had a bad attitude and what it was,he took it out on our home. We tried to reach out to Ygrene and big builders which is the same company, to come and fix the issues and we gave him the option to do so to make it right. They did not Cécile their due diligence with professionalism and they conducted their attitudes of their business in which they should be reprimanded. In all actuality they took advantage of a homeowner for multiple homeowners I’m seeing per each review and ran with the money. This company should not be in business.

    Local BBB

    BBB Serving Central California & Inland Empire Counties

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