BBB Business Review

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BBB Accredited Business since

We Care Plumbing Heating Air and Solar

Phone: (951) 600-0700 Fax: (951) 461-9034 View Additional Phone Numbers 41085 Golden Gate Cir, Murrieta, CA 92562

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Our NATE Trained technicians provide only the highest quality services at affordable prices. We offer state-of-the-art indoor comfort products and services for residential air conditioning, central heating, and plumbing.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that We Care Plumbing Heating Air and Solar meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for We Care Plumbing Heating Air and Solar include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 7 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 3
Guarantee/Warranty Issues 2
Problems with Product/Service 1
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

7 Customer Reviews on We Care Plumbing Heating Air and Solar
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 1
Negative Experience 1
Total Customer Reviews 7

Additional Information

BBB file opened: Business started: 05/26/2000 Business started locally: 05/26/2000 Business incorporated 01/03/2002 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 779604.

Type of Entity


Business Management
Mr. Russell Cochran, President Ms. Sarah Gomez, Manager Mr. Tyler Heilman, Digital Manager
Contact Information
Principal: Mr. Russell Cochran, President
Business Category

Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Heating & Air Conditioning - Filters Contractors - Solar Energy Plumbing - Renovation & Repair Air Conditioning Repair Air Conditioning Systems - Cleaning

Service Area
Southern California
Alternate Business Names
WC Heating & Air Conditioning, Inc. We Care We Care Plumbing Heating and Air
Products & Services

AC Installaion, Repairs, & Tune-Ups.
Heating Installation, Repairs, Maintenance, Tune-Ups, & Heat Pumps.
Plumbing Installation, Repairs, Drain Cleaning, Water Filtration, & Water Heaters. Air Duct Cleaning, Filtration, Humidification, Zone Control.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.