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Central & South Alabama

BBB Business Review

BBB Accredited Business since 06/20/2012

Rainbow Authorized Distributor

Phone: (205) 681-2011Fax: (205) 681-14114225 Main St, PinsonAL 35126-3265 Send email to Rainbow Authorized Distributor

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BBB Accreditation

A BBB Accredited Business since 06/20/2012

BBB has determined that Rainbow Authorized Distributor meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Rainbow Authorized Distributor's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rainbow Authorized Distributor
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Industry Comparison| Chart

Vacuum Cleaners - Household - Dealers, House Cleaning Equipment & Supplies, Vacuum Cleaning Systems, Air Purifying & Cleaning Systems & Equipment

Additional Information

top
BBB file opened: 02/18/2000Business started: 10/22/1999
Type of Entity

Corporation

Incorporated: October 1999, AL

Contact Information
Principal: Mr. J. C. Chappell (Owner)
Business Category

Vacuum Cleaners - Household - Dealers, House Cleaning Equipment & Supplies, Vacuum Cleaning Systems, Air Purifying & Cleaning Systems & Equipment

Products & Services

Based on information provided, this company offers in home sales of Rainbow vacuum cleaners. This vacuum uses a water basin instead of a bag or plastic cylinder to catch dirt and debris.

Alternate Business Names
Chappell Air and Water, Inc., Rainbow Authorize Distribution
Industry Tips
Storm Clean-up Schemes Cause Additional Heartache

Map & Directions

Map & Directions

Address for Rainbow Authorized Distributor

4225 Main St

Pinson, AL 35126-3265

To | From

LocationsX

1 Locations

  • 4225 Main St 

    Pinson, AL 35126-3265(205) 681-2011

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central & South Alabama. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Rainbow Authorized Distributor is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips for Vacuum Cleaners - Household - Dealers

Storm Clean-up Schemes Cause Additional Heartache
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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.