BBB Business Review
BBB Accredited Business since 11/12/2008
Mr. Bugg's Pest Patrol, Inc.
Phone: (205) 663-1919Fax: (205) 663-20443179 Lee St, Pelham, AL 35124-1903 Send email to Mr. Bugg's Pest Patrol, Inc.www.mrbuggs.com
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Description
Mr. Bugg's Pest Patrol, Inc. was established in 1980 and is locally owned and operated, licensed, bonded and insured. We have a strong committment to making each customer a top priority. Our goal is to free customers of pest control worries.
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BBB Accreditation
A BBB Accredited Business since 11/12/2008
BBB has determined that Mr. Bugg's Pest Patrol, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Mr. Bugg's Pest Patrol, Inc.'s rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Alabama Department of Agriculture & Industries1445 Federal Drive
Montgomery, AL36130-0001
(800) 642-7761
http://www.agi.state.al.us/pesticide management
Type of Entity
Corporation
Incorporated: March 1980, AL
Contact Information
Principal: Mr. David Kellis (Owner)Customer Contact: Ms. Susan Taylor (General Manager)Business Category
Pest Control Services, Wildlife Control Services, Termite Control
Products & Services
Along with general pest and termite control we also offer mosquito reduction service, wildlife control and year long fire ant control. As a Sentricon Authorized Operator we offer baiting for termite control in addition to conventional methods.
Hours of Operation
Mon: 07:30 AM to 05:00 PMTue: 07:30 AM to 05:00 PMWed: 07:30 AM to 05:00 PMThu: 07:30 AM to 05:00 PMFri: 07:30 AM to 05:00 PMRefund and Exchange Policy
Upon completion of a service agreement with a one year commitment any re-treatments needed between regular services are no additional charge.
Service Area
Shelby, Jefferson, Chilton, St Clair Counties
Industry Tips
Pest ControlLocationsX
1 Locations
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3179 Lee St
Pelham, AL 35124-1903(205) 663-1919Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central Alabama & the Wiregrass. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Mr. Bugg's Pest Patrol, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.