BBB Accredited Business since 11/20/2000
Cook's Pest Control
Phone: (334) 702-8310Fax: (334) 712-9760
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Advertising / Sales Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Complaint Breakdown by Resolution
|04/08/2013||Billing / Collection Issues | Read Complaint Details|
Complaint Category: Failure to substantiate charges
Complaint: I cancelled my service with Cook's Pest Control, last service date of August 2012. They claim they serviced my home in September 2012 and did not.
Business' Initial Response
Complaint Resolution: Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
Pest Control Services