BBB Business Review
BBB Accredited Business since 05/27/2011
Admiral Records Management
Phone: (334) 396-5430Fax: (334) 262-77311200 Newell Pkwy, Montgomery, AL 36110-3211 Send email to Admiral Records Managementwww.admiralrecordsmanagement.com
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Description
A full service document management company specializing in secure transfer of protected information. Shielding privacy during transition due to relocation, construction, disaster instances is our mission. We offer data management from cradle to grave
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BBB Accreditation
A BBB Accredited Business since 05/27/2011
BBB has determined that Admiral Records Management meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Admiral Records Management's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topType of Entity
Corporation
Incorporated: March 1989, AL
Contact Information
Principal: Mr. Scott McNelley (President)Business Category
Paper & Document Shredding, Document Imaging & Scanning Service, Records Management, Storage - Data, Office Records Stored, Shredding Services
Products & Services
Based on information provided, this company offers records management, document disposal, shredding, consulting, secure relocation, file room relocation and conversion, records storage, medical records storage and retrieval, packing, scanning, relocation of files, carts and records.
Hours of Operation
Mon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PMRefund and Exchange Policy
For new customers 90 days and if you are not satisfied we will return your records and refund your money. The only question we will ask is what could we have done to make you happy.
Service Area
Southeast United States
Industry Tips
Basic Rules for Businesses on Protecting Personal InformationNew Research Shows That Identity Theft Is More Prevalent Offline with Paper than Online
Shredding by Businesses - Always a Good Idea!
Spring-Cleaning? Know What to Keep, What to Discard and When
LocationsX
1 Locations
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1200 Newell Pkwy
Montgomery, AL 36110-3211(334) 396-5430Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central Alabama & the Wiregrass. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Admiral Records Management is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Paper & Document Shredding
Basic Rules for Businesses on Protecting Personal InformationNew Research Shows That Identity Theft Is More Prevalent Offline with Paper than Online
Shredding by Businesses - Always a Good Idea!
Spring-Cleaning? Know What to Keep, What to Discard and When
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.