BBB Business Review
BBB Accredited Business since 02/01/2011
Medicare Information Source
Find a LocationPhone: (800) 678-6404Fax: (800) 376-1364PO Box 381021, Birmingham, AL 35238-1021 Send email to Medicare Information Sourcewww.medicare.org
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BBB Accreditation
A BBB Accredited Business since 02/01/2011
BBB has determined that Medicare Information Source meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Medicare Information Source's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
State Department Of Insurance201 Monroe Street, Suite 1700
Montgomery, AL36104
(800) 433-3966
http://www.aldoi.gov
BBB records show a license number of 11-00103186 for this company.
Type: City LicenseType of Entity
Corporation
Incorporated: May 1996, AL
Contact Information
Principal: Mr. Fisher Smith (Executive Director)Business Category
Insurance - Medicare Services, Home Health Services, Insurance-Long Term Care
Products & Services
Based on information provided, this company provides medicare information through outreach and community involvement, such as, senior centers, home health and medicare plan comparison.
Industry Tips
InsuranceBBB Warns of Medicare Prescription Drug Scams
Medicare Discount Drug Program Attract Con Artists
LocationsX
2 Locations
-
6930 Cahaba Valley Rd Ste 202
Birmingham, AL 35242-2673Directions
-
PO Box 381021
Birmingham, AL 35238-1021(800) 678-6404Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central Alabama & the Wiregrass. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Medicare Information Source is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Insurance - Medicare Services
InsuranceBBB Warns of Medicare Prescription Drug Scams
Medicare Discount Drug Program Attract Con Artists
What is BBB Advertising Review?
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.