BBB Accredited Business since 06/01/1956
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A BBB Accredited Business since 06/01/1956
BBB has determined that Blue Cross and Blue Shield Of Alabama meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Blue Cross and Blue Shield Of Alabama's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 41 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||12|
|Problems with Product / Service||29|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||41|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Alabama Department Of Insurance
201 Monroe St Ste 502
Type of Entity
Incorporated: January 1929, AL
Contact InformationPrincipal: Mr. Tim Vines (Vice President/Health Management)Customer Contact: Ms. Linda Sykes (Contact) Jan Deagon (Contact)Mr. Terry D Kellogg (Executive Vice President)Mr. G. Phillip Pope (President/CEO)Mr. Brian Scharf (Contact)
Insurance - Health, Insurance Services, Hospitalization, Medical & Surgical Plans
Products & Services
Based on information provided, this company offers medical/health insurance plans.
Alternate Business NamesBCBS, Blue Advantage, BlueRX, Blue Advantage - Special Needs Plan, C Plus, Individual Blue / Blue Link
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