BBB Logo

Better Business Bureau ®
Start With Trust®
In Central & South Alabama

BBB Business Review

Is this your Business?

BBB Accredited Business since 06/01/1956

Blue Cross and Blue Shield Of Alabama

Find a Location

Phone: (205) 988-2200Fax: (205) 220-5416View Additional Phone Numbers450 Riverchase Pkwy E, BirminghamAL 35244-2858

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 06/01/1956

BBB has determined that Blue Cross and Blue Shield Of Alabama meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Blue Cross and Blue Shield Of Alabama's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 41 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

41 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues12
Problems with Product / Service29
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 41

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Blue Cross and Blue Shield Of Alabama
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: 04/01/1956Business started: 01/01/1936
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Alabama Department Of Insurance
201 Monroe St Ste 502
Montgomery, AL36104-3735
(334) 241-4141
http://www.aldoi.gov

Type of Entity

Corporation

Incorporated: January 1929, AL

Contact Information
Principal: Mr. Tim Vines (Vice President/Health Management)Customer Contact: Ms. Linda Sykes (Contact) Jan Deagon (Contact)Mr. Terry D Kellogg (Executive Vice President)Mr. G. Phillip Pope (President/CEO)Mr. Brian Scharf (Contact)
Business Category

Insurance - Health, Insurance Services, Hospitalization, Medical & Surgical Plans

Products & Services

Based on information provided, this company offers medical/health insurance plans.

Alternate Business Names
BCBS, Blue Advantage, BlueRX, Blue Advantage - Special Needs Plan, C Plus, Individual Blue / Blue Link
Industry Tips
Insurance
Automobile Insurance
Discount Cards are not Health Insurance!
Fraudulent Health Insurance a Growing Problem
Tips on Purchasing Identity Theft Insurance
Travel Insurance - Is it Necessary?
What to Consider When Looking at Discount Medical Plans
Will Your Auto Insurance Weather the Storm?
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.