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In Central & South Alabama

BBB Business Review

BBB Accredited Business since 06/08/2007

Mr. Refrigeration, Inc.

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Phone: (256) 435-1904Fax: (256) 435-19801410 Pelham Rd S, JacksonvilleAL 36265-3034

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Description

Since 1982 Mr. Refrigeration, Inc. has provided Northeast Alabama with all of the heating and cooling needs. Whether it's been for your home or office, we treat our customers as family and friends, with honesty and respect.

BBB Accreditation

A BBB Accredited Business since 06/08/2007

BBB has determined that Mr. Refrigeration, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Mr. Refrigeration, Inc.'s rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Mr. Refrigeration, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Industry Comparison| Chart

Heating & Air Conditioning, Furnace Sales & Service, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Repair

Additional Information

top
BBB file opened: 07/05/2002Business started: 01/01/1983
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors
8 Commerce St Ste 200
Montgomery, AL36104-3532
(334) 241-0840
http://www.hacr.alabama.gov/

BBB records show a license number of 01192 for this company, issued by State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors. Their web address is http://www.hacr.alabama.gov/.

Type: State of Alabama

Type of Entity

Corporation

Incorporated: March 1996, AL

Contact Information
Principal: Mr. Steven Rogers (President)Customer Contact: Ms. Rachel Rogers (Office Manager)
Business Category

Heating & Air Conditioning, Furnace Sales & Service, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Repair

Products & Services

Mr. Refrigeration, Inc. provides heating and cooling installation and service for residential and light commercial. An independent dealer of Trane, Fujitsu and Rheem equipment. We service all brands of equipment.

Hours of Operation

Monday through Friday, 8:00am to 5:00pm. Emergency calls on weekends and holidays, call 256-435-1904

Industry Tips
Home Remodeling Contractors
Air Conditioning Service and Maintenance
Dont Get Burned by Furnace Fraud
Fall Inspections Make for Warmer Winters
Heating Your Home
Safety Considerations When Using Kerosene Heaters

Photos & Videos

Photographs

Select a thumbnail below to view the full-size image.

3 Photos

Map & Directions

Map & Directions

Address for Mr. Refrigeration, Inc.

1410 Pelham Rd S

Jacksonville, AL 36265-3034

To | From

LocationsX

2 Locations

  • 1410 Pelham Rd S 

    Jacksonville, AL 36265-3034(256) 435-1904

  • PO Box 85 

    Jacksonville, AL 36265-0085

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central & South Alabama. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Mr. Refrigeration, Inc. is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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