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Central & South Alabama

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Alabama Power Company

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Phone: (205) 257-1000Fax: (205) 226-1017View Additional Phone Numbers600 18th Street North, BirminghamAL 35202 Send email to Alabama Power Companyhttp://www.alabamapower.com

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BBB Accreditation

Alabama Power Company is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Alabama Power Company's rating include:

  • Failure to respond to 2 complaints filed against business.

Factors that raised Alabama Power Company's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

35 complaints closed with BBB in last 3 years | 15 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues11
Problems with Product / Service22
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 35

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Alabama Power Company

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 07/01/1955Business started: 12/04/1906
Type of Entity

Corporation

Incorporated: July 1955, AL

Business Management
Principal: Mark Crosswhite (CEO/President)
Contact Information
Customer Contact: Mr. Mark Patterson (Revenue Accounting) Erica Coney (Contact)
Business Category

Electric Companies, Appliances - Major - Parts & Supplies

Products & Services

This company offers utility services.

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.